OpenAI Confronts Challenges Arising from ChatGPT’s Hallucinations Involving Individuals
OpenAI Faces Legal Challenge Over Incorrect Information Generated by ChatGPT
A non-profit privacy rights advocacy group known as noyb has recently filed a complaint against OpenAI with the Austrian Data Protection Authority (DPA). The complaint alleges that OpenAI has failed to correct information generated by its language model ChatGPT, which may contain false or nonsensical information about individuals. The focus of the complaint lies in the context of the EU General Data Protection Regulation (GDPR) and the collection and storage of data by OpenAI.
Challenges of Correcting Information in ChatGPT
According to the GDPR, individuals in the EU have the right to have incorrect information about them corrected. However, noyb claims that OpenAI has openly admitted its inability to correct the data generated by ChatGPT. This has raised concerns about the accuracy and reliability of personal data processed by large language models like ChatGPT.
Call for Investigation and Compliance
Noyb is urging the DPA to investigate how OpenAI processes data and ensure the accuracy of personal data used in training its language models. The group also requests that OpenAI comply with the complainant’s request for access to their data, revealing the sources and nature of the information stored by ChatGPT. Failure to comply with GDPR regulations could lead to substantial fines and legal consequences for OpenAI, which is already facing similar data protection cases in EU member states.
OpenAI’s response to these allegations and the outcome of the complaint remain to be seen, as the company has yet to issue a formal statement in response to the legal challenge. The implications of this case could have significant ramifications for the future development and deployment of large language models in relation to data privacy and protection laws.
