AT&T Customers Experience Severe Call Problems Across the U.S.
Update, 7:50 pm ET: AT&T says the issue has been resolved and informs Gizmodo via email: “We worked with the other carrier to find a solution and we appreciate our customers’ patience during this time.” The original article continues below.
AT&T Customers Face Major Network Issues
AT&T customers across the United States reported major network issues on Tuesday that prevented them from making calls to people on other network providers. Reports show customers in and , although both carriers tell Gizmodo that they are not experiencing any interruptions and those reports are from people trying to communicate with AT&T users.
A national issue affecting customers’ ability to complete calls between carriers has been confirmed by an AT&T spokesperson. The carriers are working as quickly as possible to diagnose and resolve the issue.
The company has assured that 911 calls are not affected and should function normally.
AT&T experienced a widespread outage across the country that hindered not only voice calls but also any network connectivity nationwide. Initial online suspicions led users to speculate that it could have been the result of a cyberattack, a rumor that .
AT&T has finally apologized for the disruption and offered customers a . Some customers complained, but AT&T defended the refund saying it was approximately the “average cost of a full day of service.”
Tech Companies Struggle with Major Disruptions
Other tech companies have recently experienced major disruptions, with ChatGPT inactive for thousands of users on Tuesday morning. The outage started around 3:00 am ET and a second interruption occurred around 10:30 am ET. Things seem to be with the AI chatbot service as of Tuesday afternoon.
Hundreds of thousands of Facebook and Instagram users experienced a severe outage, and LinkedIn saw the same . It appears that several companies are simply struggling to keep their sites running for various reasons.
