Nobody likes Zuckerberg’s AI app.
It is evident that you can’t solve everything by just throwing billions of dollars at it.
Almost six months after its debut, Meta’s AI app continues to face difficulties, inconsistencies, and problems, casting doubt on the company’s grand ambitions for artificial intelligence.
This has been a steep learning curve for Mark Zuckerberg’s efforts to join the AI race after falling behind in the crowded field, investing tens of billions of dollars to catch up. But so far, Meta only has a growing number of irritated users and frustrated shareholders to show for it, who would like to see returns on their investment.
Now consumers and market analysts are wondering what Meta can really offer with AI.
The app was launched in April 2025, later than other AI applications like Open AI’s Chat GPT, which was introduced two and a half years earlier and is Meta’s main competitor in the space and the most commercially recognizable brand in AI so far.
Meta AI also sought a different perspective: its AI bot aims to combine chat with image creation and user-generated content.
### Not Meeting User Expectations
Users express frustration because the app is unpredictable and has limited relevance, claiming that it looks more like a prototype than a finished and polished product.
Since its launch, users and critics alike have taken to social media to point out bugs, strange interactions, and lack of personalization.
The app’s Discover feed, which aims to inspire conversations and show creative uses of AI, often displays outdated user-generated images, affecting its appeal as a node for dynamic socializing.
The chat, which supposedly learns user preferences, often invents false information, known as “hallucination” in AI jargon. And that affects its reliability.
At best, the app was met with lukewarm reception.
A Reddit post titled “Who hates Meta AI?” has garnered thousands of votes, and comments suggest that the app does not deliver the expected results.
The company claims that the app is still in its infancy stage: “It’s the first of many steps,” a Meta spokesperson told Bloomberg, promising continuous updates as a result of the significant investment in AI talent and infrastructure.
### Hallucinations
There is something even more concerning, and that is that AI sometimes hallucinates and invents details that users may believe to be true. Additionally, there are many AI-generated images and text that flood feeds with user-generated content ranging from bizarre to downright inappropriate.
Meta made matters worse by balancing automation with moderation. The goal of harnessing AI’s potential for productivity and entertainment still remains an aspiration. To date, the company’s most visible consumer product does not seem complete and fails to meet Zuckerberg’s ambitious promises of an AI future designed to “empower every person.”
It remains to be seen if Meta will continue to develop its AI technology to transform this new app into a truly useful and reliable assistant.
